Shipping times may vary based on your location. All of our merchandise is shipped from our Florida location within 24 hours of your order being placed. If you would like to check on the status of your order please reach out to our support team or try the order tracking feature located in the footer at the bottom of the page. All returns will need to be approved by customer service department, please contact info@apachepowerboats.com. Return shipping is the responsibility of the customer.